Feelings are much like waves, we can’t stop them from coming, but we can choose which one to surf.
– Jonatan Martensson
We’re all different, but there’s something kind of fantastic about that isn’t there?
– Roald Dahl

Who We Are and What We Do?
Many of you know who we are but for those who have not met us yet, we are Sue Payne and Claire Dilworth. We are both teachers who met each other in 2004 and we have worked together ever since.
Before meeting, we both worked in mainstream schools for 19 years between us teaching children in both KS1 and KS2. Claire worked in Preston in Lancashire, and I worked in London (on an estate called Somers Town between Euston and Kings Cross) and then I moved to Blackpool and then to Preston. My role for 5 years was SENCO in a primary school in Lancashire.
Claire and I both specialised in supporting children with social, emotional, mental health and behavioural (SEMH) needs and worked in a Pupil Referral Unit in Lancashire. We have over 60 years of experience between us working with children who are struggling in their mainstream school or who have been excluded from their mainstream school. Claire and I taught classes across the primary age range individually in the PRU and we also shared classes. I was deputy head and we were both back-up DSLs. We set up the outreach team supporting schools in Lancashire, and we continued to do this until January 2023 when we then established Reach,
Working with, helping, and supporting children, families and school staff that have been referred to us is such a rewarding job. We often get involved with families and schools when everything is at crisis point and we are there to listen, offer advice and hopefully change the situation for the better. We have met so many amazing people and have memories that we will take with us forever. It is not always easy but by working together school staff and families can help change a child’s school life for the better. We both still hear from children we have worked with, and it is so encouraging when we hear about those who have gone on to have successful careers and happy family lives.
In 2023 we set up Reach Behaviour and have continued to work in mainstream schools supporting those children who need it. We mainly work in Preston and South Ribble supporting the two district inclusion hubs. The headteachers and school staff have been really supportive of our venture, and we are thoroughly enjoying our work. Our days have been varied and we have been working in new and exciting ways; we always liaise with the school so we can offer bespoke support to those who are asking for our help. We do also support schools in other districts which has taken us to new places and areas, and in addition, we are working with different multi academy trusts. We have (and continue to) support a local high school with the transition of children from year 6 to year 7, and we have supported other year 6 children with the transition to different high schools.
We are looking forward to developing Reach Behaviour during the new academic year. We blog each week and you can keep up with what we are doing on our website, on Instagram and on X (formerly Twitter). We welcome your feedback and look forward to hearing your views over the year.
A Heartfelt Thank You
As another school year draws to a close, we’d like to take a moment to reflect and simply say thank you. It has been a privilege to work alongside so many incredible children, dedicated school staff and families throughout the year. Every school we have visited has reminded us that education is about so much…
Five Days of Hope
I am writing this on Monday after England beat Mexico in the early hours of Sunday morning. I did not mean to stay awake, but it was too exciting to fall asleep. The roads were much emptier this morning and there were tired children and staff in schools, but it was worth it. Enjoying this…
Resource of the Month – May 2026
Tilda Tries Again by Tom Percival is a thoughtful and inspiring story about resilience, determination, and learning how to cope with difficult changes. The book follows a young girl named Tilda, whose life suddenly feels very different from before. At the beginning of the story, Tilda enjoys spending time with her friends, reading books, and playing…
Reach Out to Us!
Email
reachbehaviour@outlook.com
Phone
07803037903 or 07958129846
North West
Preston, Lancashire
